| Address: Jabalpur, Madhya Pradesh, 482001 |
Dear sir/mam,
I am the badly hurtled customer of micromax.
I bought a 50inch led of micromax, assuming the good brand value and quality, but end up with disappointment. This led cost me 30, 000 rs and its not even complete 3 yrs and its display is not working properly. When i complained at customer care and after analyzing the technical problem they said, its panel need to replace, but as i have not opted the extended warranty this wont be replaced, also when i bought the product, someone came from the micromax and did the installation, but now they are saying we haven’t done the installation as well.
I checked with the dealer and he said the installation was done by the micromax team and now i have to connect with them only.
Please try to understand i have paid 30, 000 rs from my pocket and its hardly 2.6 yrs and this product is not working properly. It’s a very big amount which i paid and not getting any help from your team. I have attached the all required documents. Please look into this matter and help me. It’s a request.
Model no.: 50c7550mhd
Serial no.: 00103b[protected]
Addition to this today i got came to know the cost of the panel is 26986, which is also not available at this moment.
So over all i paid 30, 000 rs for this led which only worked for 2.6 yrs and again i have to pay 26, 986 rs to get it repair. So total cost will be 56, 986/- rs.
I am really feeling cheated by the micromax.
Can anyone help me on this??
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