Micromax — Micromax mobile phone not repaired in given time

Address:Pune, Maharashtra, 411014
Website:Micromax

Hi, I have submitted my phone on 19th October 2015 to Planet Cell, Viman Nagar Branch, Pune. JOBSHEET No. W[protected]. It has been told that, it will repair in 10 days. Again when I reach their after 10 days, they said it will take 25 more days as still handset is not repaired & need to send to Micromax office. Even after 25 days i received the SMS from company saying that handset is repaired collect it from service Center, so i again reached to service center to collect handset but office was close without any notice. Next day i visited again & same office was closed with notice that due to technical problem office remain close till 22 Oct. So i visited again on 23 Oct but this they given me another different reason saying that handset is still not repaired as it is failed in QC testing when received from Micromax head office & asked me to come Monday one final time to collect my handset.I was sure that monday again i will not get my handset & they will give me some meaningless reason so I visited service center again on Tuesday morning as i have taken half day leave from office for such worst support from Micromax. This time again they had given me same reason, handset is still not repaired & come to today evening. I was completely frustrated as i came as per the given time so may time & taken half day leave from office. So I am distressed with such a worst service of this company. This is the worst service i have ever seen in my life. Please help me to resolve this issue.
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Micromax Informatics customer support has been notified about the posted complaint.
Oct 29, 2015
Updated by Prashant Madhukar Ahire
Correction..I have submitted my phone on 19th September 2015.

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