Millionhere — otp unable to receive

Good day sir
I'm using millionhere since last year when app launched and it promised that it delivers all the necessary. It's a gaming app. I withdraw amount and it was good upto oct 26. Since i have pending amount to withdraw the app doesn't gets login also customercare fails to reply fed up complaining my issue but no response from their side. Pls look into this
Thank you
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