Mjp Rohilkhand University — deduction of college fees twice

Address: Pilibhit Bypass Rd, M.J.P Rohilkahand University, Bareilly, Uttar Pradesh 243006, Bareilly, Uttar Pradesh

On 14.06.2019, the college fees of rs. 46, 250 got deducted twice as the server was down during the first transaction. Later, both the amounts were deducted. When i talked to the bank authorities regarding the same, they said that both transactions have been approved by the university. I have send several emails but no response has been given till now nor the phone numbers mentioned on the website is picked by anyone at the university.
I'm still waiting for the university to refund my one transaction of rs 46, 250.
Kindly do so at earliest.

Registration number: protected
College name: aster college of education, greater noida
College code: ms179
Stream opted: arts
Bank name: icici bank
Second transaction number: bil/onl (Protected)

Thanks and regards,
Ekta srivastava