Claimed

Mobikwik Complaints & Reviews

1
Updated: Oct 8, 2025
Complaints 7147
Resolved
861
Unresolved
6286
Contacts

File a complaint to Mobikwik

Having problems with Mobikwik?

File a complaint and get it resolved by Mobikwik customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Mobikwik reviews & complaints page 3

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
G
ganapavarapu gowtham
Mar 9, 2024
Report
Copy

Hi,

I have closed the mobikwik paylater 500 . But it is still showing overdue in my account. Kindly resolve the issue.
Mobikwik customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    B
    bharatlokhande
    from Mumbai, Maharashtra
    Feb 29, 2024
    Report
    Copy

    Address: Don't know

    I have used the Mobikwik paylater amount of 22, 270 and I haven't paid it yet and after my due dates the calls has started from the recovery agency. And after telling them I won't pay right now they are not listening as they are behind their targets. Day before yesterday on 27 Feb 2024 a lady from the recovery team named Diksha Toraskar (her contact number [protected]) has send me normal messages on my number with much ride behaviour and as I am also a lady I can file a FIR under section 509 of Indian penal code. 1860, that if recovery agents used vulgar words against women. I am also sharing the screenshot
    +1 photos
    Mobikwik customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Saicandy
      Feb 24, 2024
      Feb 27, 2024
      This thread was updated on Feb 27, 2024
      Resolved
      Report
      Copy
      Resolved

      Mobikwik Zip emi loan amount not credited to my bank account

      Website: Rajahmundry, Andhra Pradesh

      Hi,

      I took a Zip loan of Rs. 40000 from MobiKwik on Wednesday, 21st February 2024. The loan got approved, the EMI schedule also started in the app immediately, but the loan amount has not been deposited to my bank account till now. On reaching MobiKwik via their app, and email I was told that the amount will get credited to my registered bank account within 24-48 working hours. However, now even after almost 50 working hours...
      +3 photos
      Helpful
      4 other people found this review helpful
      4 found this helpful
      Write a comment
      Report
      Copy
      On 15.08.2023 ther is an fraud transaction happened in my mobikwik zip wallet. Immediately reported to cyber police and mobikwik team.

      But Mobikwik recovery agents harassing me to pay and abusing me in calls and WhatsApp messages.

      Then lodged complaint in RBI ombudsman for harassing me....
      +1 photos
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      C
      Crystal Gonsalves
      Feb 15, 2024
      Report
      Copy

      Please never for this APP- you will regret it soo bad later! Their interest rates are soo high and their penalty is worse.
      Mobikwik customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Shahid Afsana
        Feb 14, 2024
        Report
        Copy

        Address: Village gohpur 245 Palwal haryana
        Website: Mobikwik

        All Amount paid Loan to Nagative Account please Resolve please please please 🙏🙏🙏
        Mobikwik customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Shahid Afsana
          Feb 14, 2024
          Feb 14, 2024
          This thread was updated on Feb 14, 2024
          Report
          Copy

          Address: Village gohpur 245 palwal haryana

          Please all loan Amount paid to negative account resolve please Account please please 🙏🙏🙏
          Mobikwik customer support has been notified about the posted complaint.
          Feb 14, 2024
          Updated by Shahid Afsana
          Please All loan Amount paid to negative account Resolve please depression to go please
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            K
            Krp27
            from Hyderabad, Telangana
            Feb 12, 2024
            Report
            Copy

            Mobikwik ZIP EMI loan

            I have applied for a loan in mobikwik app which they are providing for customers as a ZIP EMI loan. The amount was withdrawn by me on 29th December and still the amount is not received into my bank account. Instead of looking into the issue mobikwik is harrassing me to pay the EMI. I am getting several calls and messages on WhatsApp to pay the EMI. And also my CIBIL score is affecting due to this....
            +1 photos
            Helpful
            1 other people found this review helpful
            1 found this helpful
            Write a comment
            Report
            Copy
            C
            chandrakanthpasham
            Feb 6, 2024
            Report
            Copy

            Address: FLAT 301, ALI LAXMAN RESIDENCY, CHAITANYA ENCLAVE, KHAJAGUDA

            Recently a fraud happened in mobikwik for 9540 on the same day i call customer care and disabled my account, I raise a complaint a case in cyber crime and they recovered 6100 and 3440 bance is pending and zip bill generated i am unable to pay due to my account is disable, i asked customer care to send the link to pay the send the link but its failing all the time, i called them several times to active my account they refused, and asked them send the linke they are sending but its failing i am following them from 1 and today 5 th last date to pay even today i have called them 3 times, they send the link but its failing. tomorrow they will fine 1000 rupees in this the mobikwik is looting the people.

            my mail id is [protected]@gmail.com and my number is [protected]

            Please do the needful. fraud happened i loosed that money again they will fine for not paying in two ways i am the looser
            Mobikwik customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              V
              Report
              Copy

              Address: Hosur

              Dear sir my name is Vijay Kumar account problem I'm mobikwik [protected] this my number sir my account is user service disable showing sir plz help me ...
              Mobikwik customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                Address: Mumbai

                From :
                Shyam Ahuja
                Ulhasnagar

                Respected Sir/Madam,

                I have been calling and sending mail to Mobikwik since 16th January 2024 regarding a debit in my Mobikwik Wallet for Rs.5000 while doing a transfer of 5000 from Wallet to Bank of India Account: [protected].

                It’s a Technical Failure happened in Mobikwik on 16th Jan’24 and Bank of India is not involved in this transaction...
                +2 photos
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy
                S
                Shaginasheikh
                Jan 24, 2024
                Report
                Copy

                Harrassing me blackmailing me unknown unknown numbers and used abused lungauge to my contact list and my relatives please stop this nonsense its not listen my condition..and call again and again to my relatives i request you please stop this person.that person says my name is rahul nd he tourcher me for payment he continues calling my relatives please stop this
                +1 photos
                Mobikwik customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  U
                  Uma Kanta Dahal
                  Jan 18, 2024
                  Report
                  Copy

                  Address: Sandhar Engineering private limited company

                  The account was opened 2 years ago today. But still I am worried about any ckc
                  Mobikwik customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    Rohitsx
                    Jan 4, 2024
                    Report
                    Copy

                    Address: Mumbai

                    I have taken a ZIP loan of 5000 Rs. I am unable to pay the amount due to medical emergency and informed the company about the same. I have requested some time to do the needful. Its not been a month even. Their agents are continuously calling me and now they are threatening me to call my contact list which they have hacked and moreover they have threatened to use my aadhar cards photo as well. How can RBI registered company sell our data to 3rd party agency. I ahve lodged a complaint to their greviance cell as well but they have not replied and no0w its almost 2 days. I have called their customer care agents where they have clearly denied of such practices and confirm that the same will not happen but still its happening. Please help me . This is mental harrassment,
                    Mobikwik customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      AS@2410
                      from Kolkata, West Bengal
                      Jan 3, 2024
                      Resolved
                      Report
                      Copy
                      Resolved

                      Harassment by Recovery agency

                      I have taken a ZIP loan of 5000 Rs. I am unable to pay the amount due to medical emergency and informed the company about the same. I have requested some time to do the needful. Its not been a month even. Their agents are continuously calling me and now they are threatening me to call my contact list which they have hacked and moreover they have threatened to use my aadhar card photo as well. How can RBI registered company sell our data to...
                      +1 photos
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy
                      I missed my Emi and mobikwik starts calling me alot of time in a day with different numbers then they start harassing me and after that the Agents named Arohi Jain and her mates keeps calling my friends and relatives and harassing them, i didn't share my contact list, still they have my whole contacts. I even paid half of the amount early but still they are calling my relatives and abusing them.
                      Sharing their no.
                      [protected]br...
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy
                      M
                      Moomin Bin Nisar
                      from Kupwara, Jammu and Kashmir
                      Jan 2, 2024
                      Report
                      Copy

                      Am writing to express my dissatisfaction and concern regarding a recent transaction I attempted to make through your platform, specifically using Zip for rent payment.On 2 january 2024, I initiated a rent payment transaction via Mobikwik's Zip feature to my landlord. However, despite the funds being debited from my Zip wallet, there has been no response or confirmation from my landlord's end. Furthermore, I have not received any transaction ID or related details pertaining to this transaction.When I attempted to review the transaction details on the Mobikwik app, I was met with a message stating "Invoice Not Available, " which is both concerning and frustrating. The lack of a proper invoice or transaction ID makes it challenging for me to track or verify the payment status.I understand that technical glitches or errors can occur in any system. However, as a customer, I expect transparency and immediate resolution when such issues arise. I urge you to investigate this matter promptly and provide me with:A clear explanation for the delay and lack of transaction details.Confirmation of the payment status and assurance that the funds have reached the intended recipient.Immediate resolution or refund of the amount deducted if the transaction cannot be completed successfully.I trust that Mobikwik values its customers and their trust in the platform. I look forward to a swift resolution to this matter. If I do not receive a satisfactory response within two days, I will be forced to consider other avenues to address this issue.Thank you for your immediate attention to this matter.Sincerely, Moomin Bin Nisar
                      +1 photos
                      Mobikwik customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        B
                        BEENA T
                        Jan 1, 2024
                        Report
                        Copy

                        Mobikwik Zip pay later repayment done but not updated in Mobikwik app.
                        Date. 1/1/2024 for Rs 18716.72 using Gpay. UPI transaction ID.[protected]

                        BEENA T PALAKKAD
                        Mobikwik customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          M
                          macmilind
                          Dec 28, 2023
                          Jan 3, 2024
                          This thread was updated on Jan 3, 2024
                          Report
                          Copy

                          Credit card payment failed

                          I made credit card payment of Rs. 9681 on 20 December 2023 but amount is not credited to credit card account. Please refund my amount....
                          +1 photos
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy
                          V
                          Dec 27, 2023
                          Report
                          Copy

                          Manigandan banglore agent from mobikiwik and Selvam p kerala agent from mobikiwik harassing and giving life threatening calls to my mother Dhanyamol ks mobikiwik user
                          User name Dhanya mol ks
                          Number [protected]
                          Make some help please to take complaint but today my mother and another women will suffer from this mental torture life threatening one mobikiwik is not an useful don't use that one my kind request
                          +1 photos
                          Mobikwik customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit