| Address: Chennai, Tamil Nadu |
DEAR ALL
I HAVE PURCHASED A KARBONN A11 FROM POORVIKA MOBILES IN THE MONTH OF NOVEMBER 2012 THE PHONE STOPPED WORKING IN THE MONTH OF MARCH 2013 THE THEN I GAVE IT FOR SERVICE THEY RETAINED FOR ABOUT A MONTH THEN GAVE IT TO ME STATING IT SERVICED BUT COMING HOME THE SAME PROBLEM PERSISTED THEN I AGAIN GAVE THE MOBILE TO MOBILE INDIA THEIR AUTHORISED SERVICE CENTRE ON 16/05/2013 TILL TODAY I.E. 17/06/2013 THERE ARE NO NEWS ABOUT THEIR SERVICE WHEN EVER I ASK ABOUT THE PHONE THEY SAY THAT THE MOBILE PHONE IS IN HEAD OFFICE AND SPARES PENDING FROM BANGALORE 21 I DONT KNOW EVEN AFTER ONE MONTH THE SPARES ARE PENDING THAT MEANS THEY ARE CHEATING
THESE PHONES ARE CHEAP CHINESE PHONES I DO KNOW THAT THESE PHONES ARE AVAILABLE IN ALIEXPRESS @ LESS THAN 40 -50 DOLLARS BUT WITHOUT WARRANTY
I BOUGHT THIS PHONE FOR MORE THAN RS 8000 THAT IS MORE THAT 145 DOLLARS BUT THE WARRANTY SCREWS
I DONT KNOW WHAT TO DO ..EVEN SERVICE CENTRE PEOPLE SAY THAT YOU SHOULD HAVE CONSIDERED OTHER PHONES THEY ARE HELPLESS ASK SORRY EVERY TIME I CALL THEM...
THIS IS A SERIOUS ISSUE ..
NO BODY IS RESPONSIBILE
I CALLED MR MURUGAN HE SAID HE IS NOT INCHARGE
NO BODY WILL ANSWER YOUR QUERRY ONLY COLLECT LUMPSOME MONEY FOR CHEAP PHONES...
MY IMEI NUMBER IS [protected] Was this information helpful? | 
We have gone through your complaint . We regret the inconvenience caused.For a quick resolution please register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in [protected]@poorvika.in.
With Regards.
Manager - Customer Care.