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i give my handset to service center on 2nd september still its not replaced
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karbonn is not a good brand
I have bought an karbonn S5 smart phone, after the 8th month, I have got an issue with my mobile, I went to customer care and enquired about my mobile. They told me to change the mother board, i have paid rs2500 for changing the motherboard and the next day i have found my touch is not working properly. i went to customer care center and enquired regarding the touch, they you got the warranty for your mobile.We will replace a new one through it. i have given my mobile there itself and came back, but till now they haven't replaced my touch. When ever i asked about my mobile they tilling they need 10 days time to repair that but till now they dint done any thing.
customer care are also doing fruad and they are not listen and reolve the problem
Last 40 days and more then 7-8 times i write a mail to customer care but they are not resolve my problem and every time they write the same format for reply but not to push to resolve the problem.CAMERA ERROR VOC11
MYJOB SHEET No. KJASPMH402514K2074 DT.OF 2014/05/03 STEEL NOT RECIVED26%
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+91 98 3114 2413 [Delhi]
+91 80 4089 4888 [Bangalore]
+91 88 0089 8828
D-170, Okhla Industrial Area, Phase-1, New Delhi, Delhi, India - 110020