[Resolved]  Tata Docomo — Internet connection

Address: Bharuch, Gujarat

I have recharge for net connection but i am suffering from troubleshooting about net connection.
I am complain 2 times in customer care but no response from them.
So i do this step for complaining in your office.
I waited for your positive response.
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Aug 13, 2020
Complaint marked as Resolved 
 
9 Comments

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Dear Sir/ Madam,

I have a Tata Docomo prepaid number [protected].In the last one month or so I have had utter frustration and wasted a lot of time in trying to get my issue resolved from the company. This has however not worked out and I have totally given up now as none of my complaints have ever received any responses. Here is some information about the issue:
I have taken a Tata docomo prepaid sim card in which free Internet connection network connectivity usage was given for a period two (02) month. After using 30 days of net connection there is now no internet network connection .i have complaint for it several time. I have been having issues with the Internet connection network connectivity with Tata Docomo for a little over one month now. The reason I moved to Tata Docomo is because they assured o[censored]ninterrupted services versus competitors in the market and at a much reasonable price. However even after logging complaints I have not received any responses.
I would pay for the usage but atleast resolve the issue. I request you to kindly help me with this.

Regards
Imran Qureshi
[protected]
Hi Imran Qureshi,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards
Customer Care
Tata DOCOMO.
Whenever i try to connect to internet , it shows only "NETWORK BUSY"
Like that.. I can't connect even i put 65 rupee pack internet pack , i
set manually network . But i shows same error .. Docomo network waste.
Dear Customer,

Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.

Thanks and Regards
Customer Care
Tata DOCOMO.
My number is [protected]
I have problem in internet connection not working properly. Customer care does not give me proper answer about internet connection. I have call many times to call center they only say change the setting. i have change setting many times but doesn't give any solution. I have call on this date also 11/03/2013. But customer care employee doesn't give any solution she disconnect a call. So i need a solution for that. They have cheated me.
I want solution
my no. [protected]
Dear Customer,

Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you.


Thanks and Regards
Customer Care
Tata DOCOMO.

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