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MobileTopUp.co.in Complaints & Reviews

www.mobiletopup.co.in
1.7
Updated: Apr 13, 2023
Complaints 86
Resolved
29
Unresolved
57
So far, so good. MobileTopUp.co.in is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope MobileTopUp.co.in will keep up the work and continue to help more customers with their concerns even better 🤝
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1
Humne Kisi Se paisa receive kiya tha request
1
refund my cash
1
RECHARGE AMOUNT TO BE NOT REFUNDED from last more then 50 days

MobileTopUp.co.in reviews & complaints page 3

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A
anuonline
from Kochi, Kerala
Oct 15, 2014
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Refund not initiated after 7 days

Address: Ernakulam, Kerala

On[protected]:43pm I tried to pay Idea Postpaid bill for an amount or Rs. 571/- through MobileTopUp.co.in website. After applying coupon code "MTU10" they gave me discount and I have to pay only Rs. 542.45 through PayUMoney gateway. And amount debited from my SBI a/c. But so far they had not paid my bill and refund process has not been initiated. My Transaction Id is MTP08108742. I mailed my complaint to their customer care but they were...
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K
kowshik423
from Hyderabad, Telangana
Oct 15, 2014
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Fake offers on MObile for Money

Address: Prakasam, Andhra Pradesh

Dear Customer, Greetings from MobileTopUp, Thank you for your time over the phone. Please note the Samsung Galaxy S5 phone will be dispatch within 3-4 working days and Reebok goodies will be dispatched within 14 working days. Reebok Goodies includes the followings : Reebok Wallet Reebok Shoes Reebok Sunglasses Reebok Watch Reebok Bag As per Section 194B of income tax act 1960, You will need to pay the TDS on the winnings...
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M
ManishSharma7117
from Delhi, Delhi
Oct 14, 2014
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Weekly Lucky Draw Fraud

Address: New Delhi, Delhi

Complaint against Mobiletopup.co.in (online site) Myself Manish Sharma. I shortlisted in their weekly lucky draw in which if i recharge from their site & get selected in their draw then they given me Samsung Galaxy S5, Rs 10000.00 worth of recharge & Reebok Goodies worth Rs.6999/-. On 7th Oct recd a mail from their company to claim the same. In which I agreed to claim the prize & paid the amount (Rs.18, 404/- as TDS amount against the...
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G
goutamb
from Ranchi, Jharkhand
Oct 6, 2014
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about recharge fail and non refund of my money

Address: New Delhi, Delhi

I am goutam buddha.I was bill paid of vodafone no [protected] postpaid no on 15th sep 2014.as per your offer i paid you 501.6 rs in place of 528 rs bill amount by citi bank online payment.my order id was MTP15096057and payment given card no [protected] on 15th sep PayUSBIPG ref no[protected]. I was complained 7-8 times but till today not replied and not refunded my money. I think as per your refund policy if recharge not successful...
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R
rishabh oswal
from Noida, Uttar Pradesh
Sep 24, 2014
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big lucky draw fraud

Address: Mumbai City, Maharashtra

hi i had made recharge from mobiletopup.co.in website and after few days i got message from them and they saying that i had won samsung s4 mobile and 25000 recharge.and they ask me to pay tds amount of same i.e 18000 and after discussion i had pay them 1000 online and balance 17000 after i recieved my courier and that to was no open dilevery. and after payment i got the mobile which in not geniune one. please help me out what to do now i...
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P
Pushpit Panwar
from Delhi, Delhi
Sep 23, 2014
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Amount Deducted but payment not done or not refunding my money.

Address: New Delhi, Delhi

Hi I make a payment towards my postpaid vodafone mobile [protected] bill of Rs 715 on this website on 22nd Sept 2014 Order Id : MTP22099243. Amount was deducted but they guys are not processing the payment now. Neither there is a way to register a complaint on website nor they are receiving the phone calls. They are befooling people and making frauds. Here is attached the screen shot of receipt as a proof. Regards Pushpit Panwar [protected]...
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V
vishalkarnal
from Chandigarh, Chandigarh
Sep 21, 2014
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Amount deducted but recharge not done

Address: Karnal, Haryana

Sir, I did a recharge of [protected] on 20.9.2014. The amount has been deducted vide following details: Date (Value Date) Narration Ref. No. Debit Credit 21-Sep[protected]Sep-2014) TO TRANSFER INB Ibibo Web Pvt. Ltd. [protected]IG000DQRC6 TRANSFER TO [protected] STATE BANK OF INDIA O 950.00 But recharge has not been done yet. Kindly do the recharge at the earliest or refund the money. Waiting for early response. Thanking you, Dr....
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G
goutamb
from Ranchi, Jharkhand
Sep 16, 2014
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about not recharge

Address: New Delhi, Delhi

I am goutam buddha.on 15 sep 14 i recharge a postpaid no [protected] vodafone.From my acc balance are debited and your site also showed recharge successful but in aroud 30 hrs when i check from vodafone site my payment is not shown.Order id is MTP15096057.PAYMENT AMT IS 528 RS. what i do.this is first time in my life....
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M
mkj...
from Mumbai, Maharashtra
Sep 15, 2014
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mobile topup

Address: Sawai Madhopur, Rajasthan

Dear sir, The mail is regarding the unsuccessful recharge. The details given below:- [protected]:04:58 MTP12096285 MOBILE udaipur AirTel [protected] 145 PENDING In the status pending is shown but I got the unsuccessful recharge message on the mobile no. Kindly do the needful. | Regards, Mayank......
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M
mkj...
from Mumbai, Maharashtra
Sep 15, 2014
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mobile recharge not successful

Address: Sawai Madhopur, Rajasthan

Dear sir, The mail is regarding the unsuccessful recharge. The details given below:- [protected]:04:58 MTP12096285 MOBILE udaipur AirTel [protected] 145 PENDING In the status pending is shown but I got the unsuccessful recharge message on the mobile no. Kindly do the needful. | Regards, Mayank...
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S
sahit83
from Hyderabad, Telangana
Sep 14, 2014
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Amount debited but recharge not done to my mobile

Address: Nellore, Andhra Pradesh

Dear sir, This is sahith, having mobiletopup account with user id : sahith.[protected]@gmail.com, email- sahith.[protected]@gmail.com. I had done recharge to my Bsnl mobile number : [protected] on 14th sept, 2014 around 1am for rupees five hundreds and fifty rupees Rs.550/- with transaction id of - MTP14098435. The amount had need debited from bank account but recharge is not done, the satirist is showing still a pending . Please make to make that...
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M
Mukul Rao
from Delhi, Delhi
Sep 9, 2014
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Amount Deducted but recharge not done. Neither they are refunding the amount

Address: Gurgaon, Haryana

Hi I make a recharge of Rs 100 on this website on 9th Sept 2014 Order Id : MTP09099298. Amount was deducted but they guys are not processing the recharge now. Neither there is a way to register a complaint on website not they are receiving the phone calls. They are befooling people and making frauds. Here is attached the screenshot of receipt as a proof. Regards Mukul Rao [protected]...
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A
Ayush Bindal
from New Delhi, Delhi
Sep 9, 2014
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Resolved

Top Up not done and amount debited from my account

Address: Jaipur, Rajasthan

Hi Team, I have done Airtel net pack recharge of Rs. 1555/- from your services but till yet i have not got on my number recharged. Airtel number recharged : [protected] Transaction ID : MTP09099530 Screen shot also attached for your reference. After that I have recharged my number through other site and that was done successfull. Please revert my amount at earliest to my card. Thanks, Ayush [protected]...
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P
prakashchshaw
from Delhi, Delhi
Sep 7, 2014
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Balance deducted but recharge not successful

Address: Kolkata, West Bengal

You Cheaters, I recharged my Mobile [protected] on 06.09.2014 with the recharge amount Rs. 163 (Less: Rs. 8 discount from your website). the balance got deducted from my bank account but I didn't receive the balance in my mobile. So, it will be better if you refund my balance immediately. You have only 4 hours to do so. Regards, Prakash Chand Shaw Email: [protected]@gmail.com...
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M
Mohan Patwari
from Jalalpur, Gujarat
Sep 1, 2014
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did not recive reund

Address: Surat, Gujarat

I have recharged through http://www.mobiletopup.co.in/ but recharge failed and I haven't recived refund from last 3 months and I haven't got any reply from customer care.


S.No Recharge Date Transaction ID Type Circle Operator Mobile No DTH Ac/No Amount Status
1 [protected]:33:16 MTP05046626 MOBILE SURAT TATA DOCOMO GSM SPECIAL [protected] 251 REFUNDED
2 [protected]:33:22 MTP05047139 MOBILE SURAT Vodafone...
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N
Nagaraju Seelam
from Mumbai, Maharashtra
Sep 1, 2014
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Data card recharge not successful

Address: West Godavari, Andhra Pradesh

Dear Sir,
I am recharged my data card on[protected] number is [protected] amount Rs.1299/- and order id: MTP24089556. But payment made by sbi credit card sucessful not rechaged my data card. please check my details resolve my problem refund my amount credit my account. as early as possible...
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N
Nagaraju Seelam
from Mumbai, Maharashtra
Sep 1, 2014
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recharge not successful

Address: West Godavari, Andhra Pradesh

Dear Sir,
I am recharged airtel prepaid on[protected] number is [protected] amount Rs.2000/- and order id: MTP21088932 . But payment made by axis bank debit card sucessful not rechaged airtel no. please check my details resolve my problem refund amount credit my account as early as possible....
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M
malhotragaurav
from Delhi, Delhi
Aug 31, 2014
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Money Debited but recharge not done !!

Address: Chandigarh, Chandigarh

I recharged my Videocon D2h connection with Rs. 2760 on 30th August 2014. I got 5% discount hence i.e. Rs. 2622 got debited from my Net-banking account but recharge did not happen. The details of transaction is as follows: Order Id : MTP30087636 Recharged Date :[protected] Time : 4:34 PM Subscriber Id. : 27586327 Recharge Amount :Rs. 2760/- Please help me to refund my money back....
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A
ashish7665
from Delhi, Delhi
Aug 21, 2014
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amount debited, but not recharged yet

Address: Sikar, Rajasthan

Dear sir,
i have done a recharge of rs.100 using payumoney payment option.Payumoney released my money successfully, payment id is 7768136 and suborder id is ff74f920028ab6d64752.Recharge has not done successfully yet.
So i request to refund my money....
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L
Lohaniwal
from Gurgaon, Haryana
Aug 9, 2014
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Mobile payment refill not done

Address: Jaipur, Rajasthan

Dear Sir, we have mobile bill pay by credit card through mobiletopup.co.in but till date payment not done. Detail of receipt number and mobile number. 1. MTP31078731 Mo. [protected] Payment Rs 1000/- Payment Not done 2. MTP04088033 Mo. [protected] Payment Rs 1975/- Payment Not done. 3 MTP08089543 Mo. [protected] Payment Rs 500/- Payment Not Done. Requset to you pls. help me and revert my money. Thanks & Regards Manoj...
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