[Resolved] Mondelez India Foods / Cadbury India — Cadbury chocobakes cakes

Sourya Shrivastava

Dec 18, 2021

Address: Tatibandh raipur (cg)

We purchased your product on 16th Dec 21 and when we opened it we found only 5 pieces of cakes out of 6 (as mentioned on your product box).
It was very disappointing to know that such a renowned company made this mistake while packaging.
Such type of mistakes can surely spoil your company's goodwill.

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Jan 21, 2022

Complaint marked as Resolved

Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.

Verified Support

Dec 20, 2021

Mondelez India Foods / Cadbury India Customer Care's response Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)