[Resolved]  Mondelez India Foods / Cadbury India — Cadbury 'Dairy Milk Fruit and nut' seems to be fungal infected

The purchased item was Dairy Milk Fruit and Nut (Qty 2) on Saturday[protected] from a shop nearby. It has the pkd date as shown as 02/20 and it shows expiry as 12 months from PFD date. When the chocolate was opened there is fungus kind of substance on top of it. Actually my kid had already consumed one on Saturday itself and he got stomach pain and irritation on the same day evening itself. We were not clear about the reason. Today[protected] when I opened the second chocolate left I found this kind of fungal formation on the top of the chocolate. Suddenly when I asked my kid he said that he saw similar formation on the chocolate he already consumed, but as we were not expecting this we didn't actually check it during that time.
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Aug 6, 2021
Complaint marked as Resolved 
Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
Verified Support
Jun 16, 2020
Mondelez India Foods / Cadbury India Customer Care's response
Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we apologize for the inconvenience this may have caused you. To enable us to address your concern, please write to us at [protected]@mdlzindia.com with your contact and purchase details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
 
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