[Resolved] Mondelez India Foods / Cadbury India — Cadbury Dairy milk silk faulty product

[Resolved] Mondelez India Foods / Cadbury India — Cadbury Dairy milk silk faulty product

J Jayakumari Jaganathan from Delhi, Delhi Jun 9, 2020

Hi I recently purchased a 58g Dairy milk silk roast almond worth Rs.70 from More super market, Vellore district, Tamil Nadu. When I opened the wrapper I noticed that that one row of the chocolate was fully missing. It was so disappointing to see such a faulty product. Kindly address this issue. Thanks +1 photos Was this information helpful? No (0) Yes (0)
Aug 6, 2021 Complaint marked as Resolved Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
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Mondelez India Foods / Cadbury India Customer Care

from Delhi, Delhi

Jun 10, 2020

Verified Support

Hi,

Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we apologize for the inconvenience this may have caused you. To enable us to address your concern please write to us at [protected]@mdlzindia.com and let us have the complete address of the outlet from where you purchased this so that we can take necessary remedial action. Assuring you of our best attention at all times.