[Resolved] Mondelez India Foods / Cadbury India — Cadbury Silk Kolkata location

Saikat1980

Aug 16, 2021

Address: Cadbury India

Date of Incident : 16.08.2021
Product Pkd Date - Feb 2021

My 9 year old daughter took out the seal packet from refrigerator and opened it, i saw her eating and i too went as we love chocolates.
I saw fungus type ( pics attached) all across the chocolate.

I m literally stunned on the product & i hereby want to complaint. My daughter has already ate few pieces. What about that ???

+4 photos

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Sep 21, 2021

Complaint marked as Resolved

Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.

Verified Support

Aug 17, 2021

Mondelez India Foods / Cadbury India Customer Care's response Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details.To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)