[Resolved] Mondelez India Foods / Cadbury India — dairy milk silk oreo red velvet with unpleasant smell
R
Rahila Nazar
Jul 1, 2020
I brought a cadbury dairy milk silk oreo red velvet yesterday (30/06/2020) which was stored outside refrigerator. When i opened an unpleasant smell was there and i couldn't even taste it because of the smell. When i returned to the store, they gave me another one from freezer and same thing happened i returned that too.
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Aug 6, 2021
Complaint marked as Resolved
Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
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Mondelez India Foods / Cadbury India Customer Care
from Delhi, Delhi
Jul 1, 2020
Verified Support
Hi,
We have noted your comments and are happy to inform you that there is no problem with the chocolate. The Cheese cake flavour delivers the cheesy smell which is typical of cheese cake. This is a new taste/flavour in India. We trust you enjoy other delicious products offered by Cadbury. If you have any other queries, please write to us at [protected]@mdlzindia.com along with your contact details.
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We have noted your comments and are happy to inform you that there is no problem with the chocolate. The Cheese cake flavour delivers the cheesy smell which is typical of cheese cake. This is a new taste/flavour in India. We trust you enjoy other delicious products offered by Cadbury. If you have any other queries, please write to us at [protected]@mdlzindia.com along with your contact details.