Mondelez India Foods / Cadbury India — Disgusting Quality Chocolate: Shelf life not maintained

pick_ikon

from Bareilly, Uttar Pradesh

Dec 13, 2021

Address: 30 Gulzar Colony, Satipur Road, Bareilly -243005, Mobile -7060221919

I purchased a chocolate Dairy Milk Silk Fruit and Nuts from Bareilly (Uttar Pradesh). When I unwrapped it, the condition of chocolate was visually abrupt which does not go with normal appearance of Cadbury chocolates. It's of strange color, breaking into small fragments and very bad in taste. I could not even had one good bite of that and feeling uneasy since then.

The chocolate in original with wrappers are intact. Batch Details: K01225 A5 PKD 25/12/2020 (BEST BEFORE 12 MONTHS FROM DATE OF PACKAGING) manufactured at Unit II Hadbast No. 199, Village Sandhouli, PO & Tehsil Baddi, Solan, Himachal Pradesh FSSAI Licence No. [protected].

My address is 30 Gulzar Colony, Satipur Road, Bareilly -243005, Mobile -[protected] and I want refund of my money and all your production from that particular factory to be tested for shelf life and all such records be shared with me.

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Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.

Verified Support

Dec 15, 2021

Mondelez India Foods / Cadbury India Customer Care's response Thank you for sharing all the details. Our Sales officer will call upon you at the soonest. Assuring you of our best attention at all times.

Dec 18, 2021

Updated by pick_ikon Mondelez India does not even have any complaint handling procedure. My health condition has fallen due to their unhealthy chocolate and they do not even care for handling complaint. One person company who does not even have a senior official to respond to complaint. Will drag you to court.

Feb 18, 2022

Updated by pick_ikon No response received despite months of complaint. Disgusting company.