[Resolved] Mondelez India Foods / Cadbury India — faulty packaging leading to rancid almonds in chocolate

[Resolved] Mondelez India Foods / Cadbury India — faulty packaging leading to rancid almonds in chocolate

S Surina Sayal-Cherian Jun 10, 2020

Purchased a few bars of the cadbury dairy milk silk roasted almond range and two out of these have faulty packaging where the inner wrapper didn't cover the chocolate all the way. One of them had the oil/fat leak out from the chocolate and soak the white wrapper as well. Thought it will be ok and tasted it, the chocolate and almonds have a rancid taste. +2 photos Was this information helpful? No (0) Yes (0)
Aug 12, 2021 Complaint marked as Resolved Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint. Verified Support Jun 10, 2020 Mondelez India Foods / Cadbury India Customer Care's response Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we apologize for the inconvenience this may have caused you. To enable us to address your concern, please write to us at [protected]@mdlzindia.com with your contact and purchase details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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