[Resolved] Mondelez India Foods / Cadbury India — Foul smell and oily Cadbury Dairy milk ,Silk, roasted almonds

[Resolved] Mondelez India Foods / Cadbury India — Foul smell and oily Cadbury Dairy milk ,Silk, roasted almonds

J Jaiz202020 Aug 17, 2021

Brought it yesterday. It has a pkg date of Match 21. After opening, there was a foul oily odor coming from it. The inner packaging was very oily, so much so that it came in my hands as well. Found it not suitable for consumption. The company must look into this and provide a solution. +2 photos Was this information helpful? No (0) Yes (0)
Sep 21, 2021 Complaint marked as Resolved Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint. Aug 17, 2021 Updated by Jaiz202020 Packaging date : March 21 Code KT0318B4 Image already uploaded. Verified Support Aug 18, 2021 Mondelez India Foods / Cadbury India Customer Care's response Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details.To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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