[Resolved]  Mondelez India Foods / Cadbury India — Fungus in my chocolate

Address: 38B-3 Bharathi Nagar, kayathar, Tuticorin-628952

I bought an 24gm dairy milk chocolate for 20rs today.
CODE - A11025 C 1 4 PKD - 10/21
I gave it to my 4yrs old nephew and she asked me to unpack it and I immediately noticed fungus all over the chocolate.I was shocked i regularly buy dairy milk chocolate and it never happened before. I'm glad she asked me to open it. Who's going to take responsibility for consumers health?.I need an answer.
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Jan 1, 2022
Complaint marked as Resolved 
Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
Verified Support
Nov 30, 2021
Mondelez India Foods / Cadbury India Customer Care's response
Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
 
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