[Resolved] Mondelez India Foods / Cadbury India — Product quality and taste

Nitin02kidu

Dec 17, 2021

Address: F 107 Sai dreams city Mahatma Gandhi Nagar Amlidih Raipur Chhattisgarh

Cadbury company is playing with customers life. I bought Cadbury celebrations from Raipur, CG Shop. Complete chocolate set is rotten. However in the date is not expired. I have kept few packets intact so that I can show you. Not sure what is the provision in this case. This is completely risk with life and wastage of money. Strict action should be taken against these companies.

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Dec 18, 2021

Complaint marked as Resolved

Cadbury is providing rusty/rotten chocolate to customer. Playing with customers life and money.

Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.

Dec 18, 2021

Updated by Nitin02kidu Not sure how the status is resolved. No resolution is provided yet.

Verified Support

Dec 20, 2021

Mondelez India Foods / Cadbury India Customer Care's response Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)