[Resolved] Mondelez India Foods / Cadbury India — Quality Issue With The Product

[Resolved] Mondelez India Foods / Cadbury India — Quality Issue With The Product

S SHAKTI RATHORE Jun 29, 2020

Today I purchased a Cadbury Dairy Milk and it was completely rotten. It has small white deposits all over the product as if it was fungus. The product said mfg month to be 03/20 and best before 12 months but the product was at its worst condition. It looked so ugly when opened. I have pictures of the product and also have kept it intact. Want to see how the brand responds to this. +3 photos Was this information helpful? No (0) Yes (0)
Aug 13, 2021 Complaint marked as Resolved Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint. Verified Support Jun 30, 2020 Mondelez India Foods / Cadbury India Customer Care's response Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we apologize for the inconvenience this may have caused you.To enable us to address your concern, please write to us at [protected]@mdlzindia.com with your contact and purchase details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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