[Resolved]  Mondelez India Foods / Cadbury India — Regarding the quality of the product bought

Sir, I would like to bring to your notice that the Cadbury dairy milk chocolates with the manufactured date 07/2020 and the barcode number[protected] looks like chocolate which usually it doesn’t . I have bought 3 chocolates and all of them are looking the same way with some white granule like and spore like structures on the surface of the chocolate whereas cutsection of the chocolate do not have such kind of granules.
The overall colour is also not the same as how original classic dairy milk looks.
As Cadbury is the brand trusted by many people around the world from kids to elderly, this kind of products make the people to think twice before their second buy in the future.
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Aug 8, 2021
Complaint marked as Resolved 
Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
Verified Support
Dec 28, 2020
Mondelez India Foods / Cadbury India Customer Care's response
Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details.To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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