[Resolved] Mondelez India Foods / Cadbury India — SPOILED/ROTTEN PRODUCT Cadbury

[Resolved] Mondelez India Foods / Cadbury India — SPOILED/ROTTEN PRODUCT Cadbury

C Chetna Kunder Aug 18, 2021

Dear Team, I had purchased this Dairy milk chocolate from local shop in Andheri (Mumbai) and found the same in rottened and fungused condition (Photograph attached) I had bought this chocolate on 03/08/21 and Manufacturing date on packet was mentioned 04/2021 (Photograph attached) Kindly look into the matter since it is very shocking and now we have to think twice before purchasing such product from Cadbury. Regards, Mumbai, India +1 photos Was this information helpful? No (0) Yes (2)
Sep 20, 2021 Complaint marked as Resolved Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint. Verified Support Aug 20, 2021 Mondelez India Foods / Cadbury India Customer Care's response Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details.To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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