Mondelez India Foods / Cadbury India — Vendor sold bad Cadbury chocolate to kids.

Machchhindranath Mahajan

Aug 24, 2021

Address: Raver . Dist- Jalgaon , State - Maharashtra, PIN- 425508

Hi Team,

we bought "Cadbury dairy milk roast almond " chocolate at Samarth dhooth dairy at Raver, district jalgoan, state - Maharashtra, PIN 425508.

we found chocolate was covered with fungus (may be) and it was not looking normal.

We have shared pics of chocolate and shop also.

kindly have a look at chocolate pics and confirm whether its really bad product OR its looks like that only.

If it look like that only then you can ignore IF not please go ahead with complaint and take strict action.

not able attach photo in complaint as site is having issues.

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Mondelez India Foods / Cadbury India Customer Care

from Delhi, Delhi

Aug 24, 2021

Verified Support

Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. In this connection refer you to the Quality Statement printed on all our packs which gives the information of toll free number and email id on which our consumers can write to us.We would therefore request you to write to us on [protected]@mdlzindia.com or call on our toll free no [protected] and let us have your contact details (full address and telephone number), product details (batch code and pkd as printed on the pack) purchase details (name and address of the retail outlet from where this was purchased). Look forward to hearing from you.