[Resolved]  Mondelez India Foods / Cadbury India — worm in fruit and nut chocolate

Address: Kannur, Kerala
Website: Cadburry

Hi, i found a worm and worm eggs in the fruit and nut chocolate i purchased for my daughter from famous bakery in kadirur, thalassery kerala. Pincode 670642. It was really shocking to see the worm in such a branded company's product. I will never ever buy any cadburry product in my life. I will insist my family and friends also to stop buying these kind of chocolates.
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Feb 14, 2018
Complaint marked as Resolved 
Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
Verified Support
Jan 10, 2018
Mondelez India Foods / Cadbury India Customer Care's response
Dear Deeps,

Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we apologize for the inconvenience this may have caused you. To enable us to address your concern, please write to us at [protected]@mdlzindia.com with your purchase details. Please retain the product in a sealed bag, our representative will visit to examine/collect the product.

Thank you,
Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
 
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Consumer can also file complaint with District Designated Officer (Food Safety) as the Manufacturer/Distributor have not followed Good Hygiene Practices to be followed by a Food Business Operator for initiating regulatory action

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