Monika Kohli — Unauthorised charges

Address: H.no-1064, gali no.42 molarband extn. badarpur new delhi 44
Website: Online trading account (upstock)

I have a Demat account in ICICI bank for 6 years now. When I checked my bank transactions and I found that there is one debit transaction 'DMC/IN[protected] DP CHGS TILL 25 March 2021 INR 826.00'. When I created the Demat account in upstox application, I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI. My ICICI account number is[protected]. This is completely unacceptable and please refund my amount. My phone number is [protected].
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Mar 26, 2021
Updated by Monika kaul
I have a Demat account in ICICI bank for 2 months now. When I checked my bank transactions and I found that there is one debit transaction 'DMC/IN[protected] DP CHGS TILL 25 March 2021 INR 826.00'. When I created the Demat account in upstox application, I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI. My ICICI account number is[protected]. This is completely unacceptable and please refund my amount. My phone number is [protected].
Mar 26, 2021
Updated by Monika kaul
Please let me know what do I have to do, to get my money back.
Kindly help me with this.
Mar 26, 2021
Updated by Monika kaul
Please check the image as well.

 
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    Monika Kohli
    H.no-1064, gali no.42 molarband extn. badarpur new delhi 44
    India
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