Morning Star Travels — Too much cost for luggage

Address: Hyderabad, Andhra Pradesh, 500072

Morning star travels mangment is fail to control drivers and conductors. They are changing too much amount while passengers are carrying rice bags or cotton boxes. According to goverment norms up to 50 kg's luggage she'll be carry with passenger.
Please provide one specified colum for luggage details to avoid arguments, tips & unnecessary charges during gurney.
Morning star travels staff behavior is very rude and violent behavior. Please remember your entire business is depends on passengers so please respect the passengers first.