Motorola — Moto G (2nd Gen): Power button not working properly

Address:New Delhi, Delhi, 110006
Website:www.motorola.in

I have submitted my phone (Moto G (2nd Gen)) on 23rd Oct 2015 at a authorized service center for Motorola (I-Pick solutions India Pvt. Ltd., Bhagat Singh Market, Connaught Place, New Delhi) to fix the problem of Power Button Not Working Properly and they promised me to deliver my phone on 26th Oct 2015 which they couldn't and today (29th Oct 2015) they are saying that the part which has to be replaced has not yet arrived and it may take another 4-5 days time. Apart from this they are not even committing the date for delivery as they are saying its not in their hands. And they ended up saying to call the customer care of Motorola and raise the issue.
Was this information helpful?
No (0)
Yes (0)
Motorola Solutions customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Motorola Mobility
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    1940
    Pending
    0
    Resolved
    1021
    Motorola Mobility Phone
    +91 12 4413 1500 (India)
    +1 800 668 6765 (USA)
    Motorola Mobility Address
    12th Floor, Tower D. Dlf Cyber Greens. DLF Cyber City, Gurgaon, Haryana, India - 122002
    View all Motorola Mobility contact information