Motorola Solutions — Moto g 3d gen mobile defects

Athrinandan Bhat

from Bengaluru, Karnataka

Address:	122001
Website:	www.motorolasolutions.com

Moto g 3d gen mobile i purchased in may 14, 2016 soon i purchased i found difficult to transfer the files to sd card due to software problems. After 3mnts front mic stopped working. And now front side display comes out from left side from the main body. I am aged 61 could not go oftenly to service centre which is faraway from my home town bantwal. Moreover service centre peoples take a week time for any type of our grievances. Hence my request either change the set or send me any other good model in exchange for present mobile. Extra differential amount i bear. Thank you. Hoping ur earlier reply and action.
Bantwal
10.10.2016
M a bhat [protected].

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Motorola Solutions customer support has been notified about the posted complaint.

Oct 10, 2016

Updated by Athrinandan Bhat Emei no [protected]

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Comments

Sumon Maitra

I gave my motorola moto G4 plus at electro service centre, Asansol, West bengal on 19th sept, 2016. But they told me that my mobile parts are not available. The higher authority told me that they will send my mobile parts at service centre on 1st October and I will get my mobile phone on 4th October. But parts are not coming till now.

Shakti Om Singh

from Noida, Uttar Pradesh

Hi
I have buy two Moto G4 Plus phone before 3 month and now getting scratches on back camera even using cover.
So please provide solution's on this because now camera is not visible pic is showing blur.