Motorola Solutions — Moto g plus 4th generation

Address:	Khordha, Odisha, 751006
Website:	www.motorola.in

I had filed an issue with one of the service centers at bhubaneswar, odisha (smart services telecom division; address : 15/e (666), in front of lane-4, bapuji nagar, bhubaneswar, odisha 751009) on the 3rd of sep, 2016. this was regarding my turbo charger which became non functional and my phone was within the warranty period, so i had asked for the free exchange. it is the 25th of sep, 2016 and till date the contact person of the center misbehaves and keeps postponing the date. i fail to understand if this can be called customer service, this is disservice with the customers who love your products. its because of such support staff that customers fear buying your products. if this is the level of service i should expect when i am in trouble with one of your products, why would i buy them in future?