Motorola Solutions — Motorola g4 plus

dchavan

from Delhi, Delhi

Jul 4, 2016

Address: Mumbai City, Maharashtra, 400012

On 24.05.2016 i bought new moto g4 plus from amazon after 10 days it has start hanging. on that day i switch of the phone 1st time and than phone remain on only it will not go ahead, only white screen are open, actually i was travelling to north on those days for 10 days, when i was back to mumbai, on the very next day i submit phone to authorized motorola gallery which is in borivali (west) b2x. they tell me it will take 2 days to resolve but they doesn't do their commitment after that they said it will take 4 days and then 5 day. from last 15 days i m not using my phone and they doesn't answer my call also, infact after purchase of new phone i used phone only 10 days and after that it has been stoped till today... what should i do? they are not picking up my call also.

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Comments

ammie27

Apr 15, 2017

All Motorola phones are worst to use...Even I am using Moto G4 plus and after visiting their service center, many complaints I have seen against the same but no solid response.

I think I have to move to Consumer court now.

naveen rawat 1094

from Delhi, Delhi

Jul 2, 2016

no responce from motorola till date regarding the complaint.

dchavan

from Delhi, Delhi

Jul 4, 2016

Is these a way to treat the Motorola customer . we blindly believe on yours and you treat like these.

naveen rawat 1094

from Delhi, Delhi

Jul 5, 2016

I bought moto g 3rd Gen phone last year august month, within a week i found complaint in my phone is getting off so i complaint on flipkart to sort out my problem but they took 20 days to resolve the problem, again my phone is same condition so i want a positive responce from motorola.

Motorola Solutions

Jul 7, 2016

Thank you for sharing your concerns with us. Unfortunately, we are unable to assist you, because the device you described is support by Motorola - a Lenovo company. Please visit http://bit.ly/moto-support for assistance with their product.

Motorola Mobility Customer Care

from Hyderabad, Telangana

Jul 15, 2016

Hi Chavan,

Sorry for the delayed response. Please send us an e-mail to [protected]@motorola.com with the job sheet number and your contact details referring to this post.

Thanks
Motorola Support.

Jai Bharat jai bharat

from Pune, Maharashtra

Jul 31, 2016

I bought moto G4th plus 32GB white colour phone 08 june 2016 within a week i found complaint in my phone is getting off so i go to moto care to sort out my problem but they didn't resolve my problem in 1month, to resolve the problem, i keept my cell phone in moto care from last 25 days, so i want a positive responce from motorola.

Job Number :- AMSPUE007640

Subhram Kumawat's reply, Nov 21, 2016

Hi
I think its a Solid Problem with this entire version Of Moto, , also they stil not able to find out a perfect solution of this
Rgds
SBK