Despite having submitted repeated requests to [protected]@ mouthshut.com since 15/12/17, no action has resulted so far in order to give my entitlement till the end of jan, 18. One of my entitlement was received as on dtd.13/10/17 (More than three months from now) which resulted in a ray of hope that the staff concerned is logical. I have also received commitments from the head of mouthshut.com (Including as on 21/12/17) followed by no result in this respect. This really results in discouragement to the participant.
From
Pankaj gilotra
Place : delhi (India)
Re: points and rewards
From: pankaj gilotra on wed, 31 jan 2018 12:56:37 add to address book
To: 1 recipient | see details
Respected sir/madam,
I really fail to understand that why it is taking such a long time to transfer my request to your contest team from your side for next redemption cycle in order to result in my points into rewards. My first request in this respect was forwarded to you since 15/12/17. As today is the last day of the month, i am producing this request to you so that it should get delayed more now which will maintain my encouragement for participation.
Thanks and regards,
Pankaj gilotra
Place :delhi
From: "pankaj gilotra"
Sent: tue, 16 jan 2018 16:09:48
To: "[protected]@mouthshut.com"
Subject: points and rewards
Respected sir/madam,
Despite having forwarded my request thrice dtd.15/12/17, 20/12/17 and 11/01/18 followed by your commitment to transfer request to your contest team at your level for next redemption cycle;the same seems to have not resulted till date. The balance of my ms points is 1700 out of a total of 2640 ms points. Payment of 940 ms points resulted on 13/10/17 which is now more than three months. It is once more requested to fulfill the commitment at your earliest convenience.
Thanks and regards,
Pankaj gilotra
Place : delhi
From: pankaj gilotra on thu, 11 jan 2018 15:41:00 add to address bookto: 1 recipient | see details
To:
[protected]@mouthshut.com
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Respected sir/madam,
A letter of request was submitted from me followed by clarification from your side. I may however submit that my total ms points till date are 2560 and the balance of ms points are 1620. It is once again requested to transfer the payment of ms points into my savings in the same bank account in order to avoid excessive delay in this regard.
Thanks and regards,
Pankaj gilotra
Place :delhi
From: "mouthshut.com support"
Sent: thu, 21 dec 2017 11:40:28
To: pankaj gilotra
Subject: re: points and rewards
Dear member,
We do understand your concern but our contest team is continuously working 24x7 to provide user's satisfaction.
We encourage you to write & share your genuine experience here at mouthshut.com to help out many other people in this real world.
As far as payment is concerned, we do transfer money every month to the winners but as we are getting these redemption request in a huge volume, somehow it got delayed for few members. We will transfer your request to our contest team & they will consider your request for the next redemption cycle.
We appreciate your effort in taking part for our write-share-win contest, our team is working on it & soon will get it done, requesting you to be patient and in the meantime keep participating in the write-share-win contest.
We value our relationship with each one of you and we know you love mouthshut.com. Do rate us on playstore.
Regards,
Aprajita singh
Head - member support
Mouthshut.com
On wed, dec 20, 2017 at 3:01 pm, pankaj gilotra wrote:
Respected sir/madam,
A letter of request dtd.15/12/17 was produced by me w. R. T above mentioned subject for which a copy is produced below as a ready reference. I may however submit that no reply has resulted so far in this respect. Till date the points earned by me are 2200 and the balance is 1260 considering the cash transferred dtd.13/10/17 was 940.
I wanted to know that when will be the next payment of ms points result into my savings in the same bank account and any specific rule regarding the same. I shall be grateful in case you can clarify at your earliest convenience in this respect.
Thanks and regards,
Pankaj gilotra
Place :delhi
Points and rewards
From: pankaj gilotra on fri, 15 dec 2017 14:52:55 add to address bookto: 1 recipient | see details
To:
[protected]@mouthshut.com
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Respected sir/madam,
I have been forwarding reviews by spending my valuable time with a hope to earn points so as to result into rewards. I may however submit that till date the points earned by me are 2120 and balance is 1140 considering the cash transferred dtd.13/10/17 was 940 during that point of time as per points earned by me.
I wanted to clarify my doubts w. R. T above. When is the payment of ms points earned credited into the savings of a participant? Secondly, is there any minimum criteria of ms points to be earned by a participant?
The above doubts may not please be taken in wrong spirit as it is for the sake of information only.
Thanks and regards,
Pankaj gilotra
Place :delhi
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