My Flower Tree/Bouquet — Bouquet not delivered but debited with charges

Admajumdar

from Mumbai, Maharashtra

Feb 16, 2013

Address: Mumbai City, Maharashtra

I had booked a bouquet for delivery on an online portal called "My Flower Tree" on 13th Feb for delivery on 14th Feb. The portal promptly charged me for the goods and delivery of Rs.1525 and this product has still not got delivered Order No. MFT99429). I have since then, been calling them and sending emails relentlessly but there has been simply no response. I want a refund of the said charges for the company not fulfilling its promise. How can I do this?

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Comments

Piya10

from Bengaluru, Karnataka

Feb 21, 2013

Similar experience..

Unbelievably bad service. I made the order on 8th Feb for delivery on 13th Feb. I wanted to avoid valentines day traffic hence chose a day before for delivery of flowers to my husband in my absence.
After charging EXTRA for delivery on Valentines day, 900+ for bunch of 20 flowers & they got delivered after 4 days with a bunch of 15 flowers that too on constant follow ups.

Pathetic is the word !!

The worst is the customer case team, the girl talks as if they are doing some favor. Crap !!

Beware & never order from this site.

Lalitha Mandadi

from Sangareddi, Telangana

May 23, 2016

My Flower Tree — Not Delivered and No Response

This company collected money online by promising to deliver the cake on 10/05/2015, I paid by using my debit card. I am willing to file FIR on this company for cheating thousands of people Order No: 214045