Address: Lucknow, Uttar Pradesh, 226020 |
Sir/ Madam,
This is to inform you that "Pankaj Tyre" authorized dealer of MRF TYRE, sold a tyre saying it was a tubeless tyre on 29 mar 2016 receipt number 39/3851. After 1-2 days it was observed that the tyre was always in deflated condition. After a thorough check it was observed that it was a tube tyre and not tube less. So the above dealer was contacted and informed about the situation. The above dealer refused to replace and asked to use the tyre with 50 psi air filled in it. The dealer was not co-operating and misbehaving and was blaming us for the same. He however issued a "CLAIM FORWADING DOCKET" and the tyre was replaced on 6 Apr 2016.
This is the complaint I want to lodge and request to look into the matter and either issue a warning letter or cancel the franchise. The mental harrasment was not tolerable. Also Please note if no action is taken from your side I will further lodge a complaint in "CONSUMER FORUM". Please do send the details of action taken on my mail id.
Feel free to contact me anytime you feel my details are as follows:
Mr Durgesh Tewari
Phn [protected]
Mail id: [protected]@gmail.com Was this information helpful? |
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