M/s. Envent World Wide Pvt Ltd — Blaupunkt SBW 03 - 160W Dolby soundbar

Address: Envent World Wide, Mobile: 18008434333/ 8860022600, 22A, Ground Floor, Tower B-2 | Spaze I-Tech Park, Sector 49 Sohna Road | Gurgaon-122018
Website: [email protected]

I Purchased Blaupunkt SBW 03 - 160W Dolby soundbar online for Rs. 9250 and the product was delivered on 05.07.2021. After installation, we found sub woofer was giving scratching sound and Sound clarity was not perfect in the Woofer. Hence immediately, on 06.07.2021 we raised online complaint and they took back the defective subwoofer alone on 13.07.2021 after repeated follow up from my side. They have forwarded an alternate soundbar set and we received the same 28.07.2021. And again while installation we found that we have received a old, used product with less specification. Immediately we raised complaint on 29.07.2021 for replacement. Over phone they apologized for their action and made promises to replace it immediately. But till today i.e 05.08.2021 no action has been taken even after repeated reminders and calls from my side. Their Contact person: Sheetal Raina
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    M/s. Envent World Wide Pvt Ltd
    Envent World Wide, Mobile: 18008434333/ 8860022600, 22A, Ground Floor, Tower B-2 | Spaze I-Tech Park, Sector 49 Sohna Road | Gurgaon-122018
    India
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