Msme Registration Private Consultancy Service — Money paid along with KYC uploaded but never generated my MSME certificate

Address: https://e-msme.org/
Website: e-msme.org

26th Feb around 11 AM I logged into this website (https://e-msme.org/) wherein I was applying for MSME certificate for my proprietorship firm, relevant KYC was submitted by uploading and an amount of INR 2700 was also paid to the organisation. Post which I realised this is a third party website and not a govt portal. I did not have any option to track my application, in my views this is a complete fraud, I cannot even contact anyone.
This was the complaint number I was given online CMP[protected]

Request you to kindly look into this urgently.
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    Msme Registration Private Consultancy Service
    https://e-msme.org/
    India
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