Hello sir / madam,
Today 18/1/2020 i was travelling pune to lonawala on mumbai-pune old high way.
At talegoan toll, i was told etc is not working please pay cash. Thus i paid cash rs 53 /-. As i need return toll and moved on towards lonawala. Within 15-20 min i received message on mobile that rs. 35 & rs 17.5/- is deducted from my account as charges of tool at talegoan thru etc.
Thus i am again charged rs 53/- so toll person collecting cash as well deducted toll amount from my fast tag account as well. This is really not acceptable.
If toll plaza will deduct such double charges then how consumer can trust on the fastag system?
Request you provide refund my extra amount asap. Attached are snaps for your analysis.
Regards
Devendra
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