[Resolved]  Mswipe Technologies — not proper response

Address:Mysore, Karnataka, 570026

I am the owner of vinod jewellers, i'm using m-swipe pos from july. Merchant i'd [protected]. Im using a small wifi device. As per demand of paper slip from our customers, i had decided to buy new rolr mechine on dec 5th i had paid 6700/-in cash (Attached with slip photo) and till the date i didn't get the rool mechine. And i tried to followup with that guy (Ananth kumar [protected]) who collected cash from me on 5th december, he is not responceing properly. They i tried to follow up on this number ([protected]) didn't got any response properly.

Now i request to re-pay my amount rs.6700/- and cancel my merchant account with your company. I don't need any service from this company.

On 1st jan i'm handovering your device to head office by courier.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Feb 5, 2019
Complaint marked as Resolved 
Mswipe Technologies customer support has been notified about the posted complaint.
Verified Support
Jan 01, 2019
Mswipe Technologies Customer Care's response
Dear Sir/Madam,
Greetings from Mswipe!!
As discussed we request you to share proper payment details to assist you further for refund.
Waiting for your response in this regards.
Verified Support
Jan 01, 2019
Mswipe Technologies Customer Care's response
Dear Sir/Madam,
As confirmed, Refund is been done.
Request you to please close the complaint from your end
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Mswipe Technologies
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    66%
    Complaints
    1142
    Pending
    71
    Resolved
    734
    Mswipe Technologies Phone
    +91 11 4701 0204 (Delhi)
    +91 22 4922 4466 (Head Office)
    +91 80 4096 9167 (Bangalore)
    Mswipe Technologies Address
    Astral Centre, 9th Floor, N.M. Joshi Marg, Byculla, Mumbai, Maharashtra, India - 400011
    View all Mswipe Technologies contact information