Mswipe Technologies — Void transaction from my axis account

Address: Bangalore

I used Mswipe QR code on 12/11/21 from Kolhapur,
transaction of 3300 Rupees have occurred, but not reached merchant.

Kindly resolve the void transaction .

below is transaction details.

Approval Code : 011049
to MSWIPE, INDIA 400011

BharatQR Merchant ID
***0683

from ****6401
Via debit card

google transaction ID
CICAgOD27sbgUg