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MTR Foods Complaints & Reviews

www.mtrfoods.com
2.2
Updated: Jan 21, 2023
Complaints 52
Resolved
21
Unresolved
31
Good! MTR Foods values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that MTR Foods step up their efforts to fully resolve all complaints 👍
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Most useful reviews

2
Insects found in Rice Idli Powder
2
Shahi paneer
2
Vegetable upma and magic masala upma

MTR Foods reviews & complaints(52)

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S
Sumitha.sr@gmail.com
Jan 21, 2023
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The MTR hing was contaminated with some waste thread

The recently bought MTR hing had a piece of thread in it. Do you even do a quality check on your products? It is disgusting for a company like you, not to think about quality of your products. Adding pictures of what i found....
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S
shashi na
Sep 4, 2022
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Unprofessionalism on social media

On the occasion of "Raksha Bandhan" MTR India had conducted a contest on the official instagram page of "MTR Foods".
Fortunately I was among one of the winners. After that they asked for sending address for which I cooperated too.

But now it's about to be 1 month and I haven't received any information regarding it. E.g:- When I am going to receive it ?

I had tried to contect them through comments, emails...
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T
Tarun Chine
Aug 3, 2022
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MTR Khaman Dhokla Ready mix

I had purchased MTR Khaman Dhoka Ready mix sometime back. and when i open the pack i found bugs inside it. Please find the photo and video attached for reference

Details:

MTR Khaman Dhoka Ready mix

LOT No: 22A10BL1
MFD: 10.01.2022 14:59
Expiry: Best before12 months from date of manufacture

Honestly, i didn't expect such a bad quality from such a famous brand....
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V
Vocal Crossroads - Raj N
Jul 30, 2022
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Excessive salt in 3 minute Magic Masala Upma

Address: 33/12 Jambulingam Street, VV Complex, Nungambakkam, Chennai - 600034

Today I bought 4 packs of the 3 minute Magic Masala Upma sachets, having bar code[protected]. To my utter dismay after getting two packs ready for consumption, found that it has way too excessive amount of salt. It is unfit for consumption and I felt it is important I escalate this matter. It seems there are no quality checks being done with the ready mix before it is packaged finally....
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M
Mayurkv
Apr 1, 2022
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Coconut Chutney @ MTR Singapore

Address: Serangoon Road

I have been for lunch atleast 6-8 times, and have found that No coconut chutney is available, when asked, every time have same reason - Finished.
We pay price to enjoy the south Indian food, which goes well with coconut chutney (dosa, vada, idly etc, )

It's disappointing to hear every time I have been here.

May be the management should resolve this...and manage better!...
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S
Sabiha Anjum
Jan 19, 2022
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Found insect in packet

I buyed MTR gulab jamun packet i found 3-4 insects in it the packet was not expired...
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S
ss179
from Thane, Maharashtra
Jan 10, 2022
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Insect insidepacket

Hello,

I had recently bought MTR ready to eat packet - Khaman Dhokla. The date of Packaging was 07/2021. As soon as I opened I found 2 insects inside the packet.

I feel this is a very serious concern as it could harm my health had I not noticed it. It is very irresponsibility from the MTR team to not audit the packets properly before selling.

Kindly .ok into the matter. I need a compensation for...
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V
Virabasappa Subhas Murnal
Nov 25, 2021
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Non receipt of 14 items worth 1241 dt.14.112021 order number Myron 76083 dt.14.112021

Address: H.No.846,6 th mile RANEWADA CHENDIYA,KARWAR 581301

Order placed on 14.11.2021 vide number MTRON76083 for 14 items not yet received. Shiprocket intimated that ID[protected] is LOST. Please send the items immediately.
VIRABASAPPA MURNAL
MOBILE [protected]...
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S
Siddhyogi Agencies Nipani
from NIPANI, Karnataka
Oct 5, 2021
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Complaint about super stokiest Belgaum Mallamma Enterprises and SM Bapu Mahadevappa Doddappag

Address: Ashok nagar, Nipani

Expiry claim pending since last 6 months with Mallamma Enterprises and amount of Rs 28390/- pending with SM Bapu Mahadevappa Doddappag. Expiry stock is lying with Mallamma Enterprises since more than 6 months . Same is communicated to BDO Uday Mudhol North region and ASM Bheemashankar N. No response from Mallamma Enterprises nor Company end....
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S
Sangeeta Panjabi
Aug 27, 2021
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Vegetable upma and magic masala upma

Please note your 3 minute upma are just not worth eating. I had to throw them away as it was rancid and having slightly bitter taste. Batch 21B25C 22:55 of 25.02.2021. I had purchased 10 pouches of 60 g.m. each from D'Mart. Have thrown away 7 pouches after preparation, as were not worth consuming. 3 more left. Did not expect this from such a big brand. First time, I have had this worst experience from your brand....
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J
jvedsagar
from Delhi, Delhi
Aug 11, 2021
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Abnormal delay in delivery Order 72459

Address: As given above

My consignment suppose to get delivered on 10 th as per your commitment, has still not been delivered.
Infuture, I do not wish to order .
J.Ramesh.
46 IT Expressway, Vijai Shanthi Aptmnts .Tower 20B.7.E.
Kelambakkam. Chennai 603103
[protected].
Order number 72459...
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S
swaranjith
Jul 21, 2021
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Shahi paneer

Very worst taste, y do u do such kind of food items 🤮🤢, once we tasted we will never buy again soo please make it tasty next time or else u r company will fall to a big loss...
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M
Malini George
Jun 16, 2021
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Refund

I have ordered two products from your website with order-ID MTRON65741.The order has been cancelled by the merchant and while tracking the order I got information that the product is returned. I want know about the refund amount. When it will credit to my account? It's mentioned that within 15 days it will reflect in my account. But I did not get any information about it and no money is credited to my account from your side. I am attaching...
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S
ssuddhu
Jun 10, 2021
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Return the amount

Hello sir
I have ordered food items online from your site. due to covid lockdown I haven’t received my package.kindly return me the amount.
My order id is MTRON65019...
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S
sreenivas TH
Jun 4, 2021
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Bad rava idli mix

Address: D.NO 150, CFTRI LAYOUT, 3rd MAIN, 4th CROSS, 2nd STAGE BOGADI

For the first time, the rava idli mix I bought recently is giving idlis which are more like a paste....
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V
Vedasini A
Apr 14, 2021
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MTR gulab jamun

We found an insect inside the powder ....
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M
Maha Abd
Apr 2, 2021
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Tomato Rice

I was eating MTR Tomato Rice and chipped my tooth. Beware when consuming this product. I told them and they are not taking responsibility for my tooth. I had bitten into a crunchy object and my tooth cracked on the back molar (edge). I want to be reimbursed for all the items I have purchased from them still in my pantry as well as this box which chipped my tooth. They are not helping me at all....
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V
Vibhor Çhàúhãn
Nov 9, 2020
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Fake sambar

Address: Delhi

From the last one year I'm eating your sambar powder, but this time I ordered it from Flipkart it seems to be fake copy of your product, it is bitter in taste when I cooked seems like I'm consuming poison, it lead to the food poisoning, going to complaint in the consumer court with sample collected ....
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M
madhu jeevan prabhu
Sep 19, 2020
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mtr puliyogare powder

Found insect pupae in puliyogare powder purchased in september 2020 from dmart, rt nagar, bengaluru....
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J
Jos P
Jul 1, 2020
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The pack is not opened or does need have any hole in the packet yet its of less quantity.

One of the mtr tomato rice powder i bought has comparatively less quantity than the other packs and i weighed it and it was less than 50g. The pack is not opened or does need have any hole in the packet yet its of less quantity....
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