Mumbai University — im complaining about fooling me for transcript and just giving me verifying documents, in spite of giving them all the details

I applied for transcript for my bachelors 3rd degree results. I did my third year from raheja college and wanted to submit the transcript to wes canada, they wanted attestation from mu. Hence, i visited mu kalina, they charged me 3000 for just verifying the document, i already told them i have transcript of raheja college i want attestation and stamping on the envelop, she said that it all will be done and you need to post it from nearby post office. When i visited to collect the transcript, they told me it’s just a verifying document. They toon 3000 for it. And also when i asked them they said i[censored] already have the transcript from college u just need to attested it from churchgate branch. Now when i visited for the first time, she should have told me this before inspite of telling her everything and she only knows marathi.. No hindi no english. I want my 3000 rs back anyhow. Mu just know how to fool people around and take money.