Mumbai University — result not received

Address: Kalina University, vidyanagari campus, santacruz, Mumbai City, Maharashtra, 400098

Hi
My name is disha chaurasia
I had done my bms in year[protected] however i was absent kn one exam for final year. I gave my atkt and then the new result was shocking because the atkt paper i passed but in rest you marked me absent.
I went to college and university will all neccessary documents. They asked me for faulty result to submit which i did and said to call back and come back later where they would give me new marksheet with all corrections made. When i go to university they say the concern person is on leaves. N now its been a year i have been running when i call on given number its either busy or no body receives the call.
My future career is getting hampered.
Please would request you if you can give me my marksheet with corrections.