Municipal Corporation Of Delhi — driver denies to stop the van

I am from jyoti colony street no. 7 shahdara delhi -32, ward -*50-e babarpur*
The garbage driver is not at all active, he denies to stop the van. Also when we ask the helper of driver to lift garbage in streets he just ignore. Kindly look into the matter as soon as possible because if mcd workers will not fulfill their duty then delhi can't become a clean city hope you will understand the situation.