Municipal Corporation Of Greater Mumbai — Failed Online payment for Water bill payment but money deducted

Address: Mumbai

I was paying MCGM water bill of amount rs 1, 368/- on https://aquaptax.mcgm.gov.in through payment gateway SBIepay and then had used my credit card.
The amount got deducted and post that I got an internal server error. The receipt is not generated and the bill is still shown as unpaid.
Kindly check from your end and pay that bill or reverse the amount.
Date of the incident: 24/10/2020
Water consumer number: HWC0720000
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Municipal Corporation of Greater Mumbai customer support has been notified about the posted complaint.
 
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Municipal Corporation Of Greater Mumbai — Failed Online payment for Water bill payment but money deducted
I was paying MCGM water bill of amount rs 42, 714/- on https://aquaptax.mcgm.gov.in through payment gateway SBIepay and then had used my credit card.
The amount got deducted and post that I got an internal server error. The receipt is not generated and the bill is still shown as unpaid.
Kindly check from your end and pay that bill or reverse the amount.
Date of the incident: 27/10/2020
Water consumer number: AXU6100005
I was paying MCGM water bill of amount rs 9, 835/- on https://aquaptax.mcgm.gov.in through payment gateway SBIepay and then had used my credit card.
The amount got deducted and post that I got an internal server error. The receipt is not generated and the bill is still shown as unpaid.
Kindly check from your end and pay that bill or reverse the amount.
Date of the incident: 29/12/2020
Water consumer number: [protected]@0319774

This is with respect to our Water bill for CCN : [protected]@0038003.

As per my previous email, would like to inform you that I have received the receipt for 1 payment only but there is still no update on the 2nd payment which I made same day for Rs 964 /- neither I have received the refund for the same in my account.

Requesting you to kindly look into the same to either adjust the same in my next bill or kindly refund it back in my account.

Looking forward for your kind support in this regard
Date of the incident: 24/10/2020

My payment isINR 4952.00 debited from A/c no. 183933 on[protected]:46:59 IST at PUR/82001665/[protected]. failure
Water bill no [protected]@0034110

I was paying MCGM water bill of amount RS 4318/- on https://aquaptax.mcgm.gov.in through payment gateway SBIepay and then had used my credit card.
The amount got deducted and post that I got transaction fail message. The receipt is not generated and the bill is still shown as unpaid.
Kindly check from your end and pay that bill or reverse the amount.
Date and time of the incident: 05-Feb-2021, 12:06:18
Water consumer number: GNB5180004

I was paying MCGM water bill of amount RS 624/- on https://aquaptax.mcgm.gov.in through payment gateway SBIepay and then had used UPI.
The amount got deducted and post that I got transaction fail message. The receipt was not generated. I then paid the bill with my credit card and transaction completed. However he amount paid through UPI is still not refunded.
Kindly check from your end and reverse the amount.
Date and time of the incident: 02-Nov-2020
Water consumer number: GNU2230001
UPI reference number [protected]
I was paying MCGM water bill of amount rs 1, 401/- on https://aquaptax.mcgm.gov.in through payment gateway SBIepay and then had used my debit card.
The amount got deducted and post that I got an internal server error. The receipt is not generated and the bill is still shown as unpaid.
Kindly check from your end and pay that bill or reverse the amount.
Date of the incident: 16/02/2021
Water consumer number: RSV3261000

I was paying MCGM water bill of amount rs 2, 937./- on https://aquaptax.mcgm.gov.in through payment gateway SBIepay and then had used my credit card.
The amount got deducted and post that I got an internal server error. The receipt is not generated and the bill is still shown as unpaid.
Kindly check from your end and pay that bill or reverse the amount.
Date of the incident: 23/02/2021
Water consumer number: SXU6801005
I was paying MCGM water bill of amount rs 4, 806/- on https://aquaptax.mcgm.gov.in through payment gateway SBIepay and then had used my Hdfc credit card.
The amount got deducted and post that I got an internal server error. The receipt is not generated and the bill is still shown as unpaid.
Kindly check from your end and pay that bill or reverse the amount.
Date of the incident: 23/02/2021 18:10:49
Water consumer number: PNS1570006

I was paying MCGM water bill of amount rs 9, 219/- on https://aquaptax.mcgm.gov.in through payment gateway Bank of Baroda and then had used my Google pay
The amount got deducted and post that I got an internal server error. The receipt is not generated and the bill is still shown as unpaid.
Kindly check from your end and pay that bill or reverse the amount.
Date of the incident: 25/02/2021 17:02:51
Water consumer number: [protected]@0000030

I was paying MCGM water bill of amount rs9, 219/- on https://aquaptax.mcgm.gov.in through payment gateway Bank of Baroda and then had used Google pay UPI
The amount got deducted and post that I got an internal server error. The receipt is not generated and the bill is still shown as unpaid.
Kindly check from your end and pay that bill or reverse the amount.
Date of the incident: 25/02/2021 16:02:51
Water consumer number: [protected]@0000030

Municipal Corporation Of Greater Mumbai — Failed Online payment for Water bill payment but money deducted
I was paid MCGM water bill of amount rs 3, 548/- on https://aquaptax.mcgm.gov.in through payment gateway SBIepay and then had used my credit card.
The amount got deducted and post that I got an internal server error. The receipt is not generated and the bill is still shown as unpaid.
Kindly check from your end and pay that bill or reverse the amount.
Date of the incident: 26/04/2021
Water consumer number: SXS0900000

I was paying MCGM water bill of amount rs 2315/- on https://aquaptax.mcgm.gov.in through payment gateway SBIepay and then had used Phonepay pay UPI
The amount got deducted and post that I got an internal server error. The receipt is not generated and the bill is still shown as unpaid.
Kindly check from your end and pay that bill or reverse the amount.
Date of the incident: 30/04/2021 20:40:51
Water consumer number: [protected]@0363290

I was paying MCGM water bill of amount rs 8575/- on https://aquaptax.mcgm.gov.in through payment gateway SBIepay and then had used online banking method using kotak mahindra bank.
The amount got deducted and post that I got an internal server error. The receipt is not generated and the bill is still shown as unpaid.
Kindly check from your end and pay that bill or reverse the amount.
Date of the incident: 12/05/2021
Water consumer number: NXU9280002
Transaction amount: 8575-/-
Transaction Reference Number: [protected]

Time 12th may 2021 11:49:32AM

bharat mohite's reply, May 12, 2021
I am trying to contacting numbers
+91 22 2262 0149
+91 22 2496 2125
but not getting any response.
Requesting to help on this.
i pay water bill, transaction fail but money withdraw from my account
i pay water bill, transaction fail but money withdraw from my account
Transaction failed but money deducted on MCGM website
Consumer number- SX$0152299
Date of incident- 24/11/21
My receipt was generated and now the receipt got disappeared i have receipt no :2223HER00119059
I have also download receipt at my end and now the bill showing pending

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