My Flower Tree — Payment done ,still no updates yet

Order was placed on 24.12.2023 for the time slot 09.00 am to 03.00 pm and it’s 26th today and there’s still no glimpse of the order or any updates about the order .
Customer service no. has a cold and numb response to it . They couldn’t even track down the order and provide any details about it . You guys are lacking in everything. You accepted payment and just vanished . Some new born frauds trying to learn cheap tricks to earn cheap money ?!
Initiate my refund ASAP, since I have asked you for it from 24th onwards .. or else make the delivery done within 24 hours .
Cheap wannabe fraudsters on rise !!!
Why do you even exist. Like, does it even count to anybody ?!
Pack up fools !!!