My Team 11 — blocked account and not giving money

I'am playing my team 11 fantasy gaming app for past 3 years.. I have lost so much money in it... But 2 days ago in had won 9000 rs.in it... Yesterday they mailed me that you had been using two accounts which is against the comany rule & without informing me they blocked my account & stop my withdrawal amount... I told them that another account is my sister account that i made up for her to play that game... I never played from that account... I submitted all the correct information of my sister for new account opening... Now they are telling that if you want to unblock your account all the money that is 9000 rs. Will be deducted & you will have zero amount balance... Plzzzz try to figure out that
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