My Team 11 — my winning doesn't added to my bank account

Address: Gaya, Bihar, 823001

I have withdrawn money in my team 11 but it doesn't added to my bank account. At starting money was added to my bank account but from april my winning amount doesn't added to my bank account. So i request you to solve my issue as my[protected]rs will be lost and i will be depressed.
I have submitted complain to my team 11 but they doesn't solve my problem.