[Resolved]  Mydala — Mydala deducted money from my idea mobile account balance

Address: Kollam, Kerala, 691015
Website: www.mydala.com

Mydala deducted rs.29 from my idea account, when i called idea care, they have told me that i must have clicked on mydala, but i have never clicked on mydala and they did not even asked once before deducted the rs.29 from my account...
My money was deducted by mydala without my consent i didn't even clicked on anything. I received a message from mydala that rs.29 has been deducted...

My number is [protected]
Binu alphonse
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Jun 9, 2017
Complaint marked as Resolved 
Mydala customer support has been notified about the posted complaint.
 
3 Comments

Comments

Dear Binual

As per your raised complaint would like to inform you that we do not have any such system through which we can deduct your mobile balance. Though, we tried calling you but found no response. We request you to please let us know the suitable time to call you, so we can speak to you and assist you in a better way.

For any further queries, please call us @[protected] or WhatsApp us at [protected].

Regards
Mydala Team
Rd 29 has been detected which I have not done so kindly refund me the money back
thank you for downloading mydala powered deal from MYDALA.
You have been charged Rs. 29
₹29 have been deducted from my idea balance twice(once on 26th may and once today i.e. 6july). The message says that i have subscribed to some mydala pack which i never did. Kindly refund the money and unsubscribe me from this pack.

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