[Resolved]  Myestore — mobikwik I have not received my order kindly check below mail how days refund my 142 rs

Fraud Alerts 12:56 PM (2 hours ago) to me Respected Madam/Sir, Thank You for contacting One MobiKwik Systems Private Limited (“MobiKwik”) We believe this email was sent to us ([email protected]) by mistake and wanted to make you aware of it possibly reaching the wrong destination as this email address is to report fraudulent transactions and or related matters and queries ONLY. If this message was intended to contact the Fraud Management Team for any fraudulent activity and or related purpose, we look forward to discussing the matter with you further. However, if this message was intended for the reasons mentioned below, we request you to follow the steps prescribed herein for resolution: If you are an existing MobiKwik Wallet user and you have MobiKwik Wallet related queries/complains, please go to: http://www.mobikwik.com/help and log a support ticket. All Customers, Cardholders and Banks can now reach us on the following available modes and report any fraudulent transaction immediately. o Email – [email protected] / [email protected] · If you wish to report a misuse of your Credit Card / Debit Card or Net Banking for any kind of transaction on MobiKwik, we request you to kindly send the following details to [email protected] so that we can expedite our investigation process: o Amount, date & time of each transaction(s). o First 6 and last 4 digits of the Debit/Credit card through which transaction(s) was/were made. o Copy of bank statement. o Copy of ID proof. Alternatively we can be reached at: ONE MOBIKWIK SYSTEMS PRIVATE LIMITED - Good Earth Business Bay, 601, 6th Floor, Sector 58, Gurugram-122101 -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------IMPORTANT: One MobiKwik Systems Private Limited (hereinafter also known as “MOBIKWIK”, “WE” OR “US”)) has, on several occasions in the past, cautioned the members of public not to fall prey to fictitious offers and or unsolicited phone calls or emails asking for financial information or any other type of personal information. It has been observed that fraudsters have resorted to defraud the susceptible public by convincing them over a phone call to divulge details of the debit / credit card or their bank account information in order to commit cybercrimes. Recipients of such communication fall prey to frauds or scams perpetrated by individuals who impersonate to be employees of various financial institution and end up compromising their confidential information and that which is later on used by such fraudsters on ecommerce and m-commerce platforms. We wish to inform you that MobiKwik and financial institutions (banks etc.) will never ask for the details of your Account / PIN / Password / Full Debit / Credit Card number / Expiry Date / OTP / CVV / Confidential Bank Account details or any other security/personnel information and shall also not be responsible for wrong transactions and wanton disclosure of details by you. MobiKwik and the banking system in our country have implemented a highly secured environment in order to avoid and check fraudulent transactions – however it is important for customers to ensure that they exercise caution and refrain from compromising secured information. We strongly believe that a strong and secured environment can only exist when the banking system and the customer both work towards making this a reality. As simply one party playing its role would not suffice. PLEASE NOTE: One MobiKwik Systems Private Limited (“MobiKwik”, “we” or “us”) is an authorized payment and settlement system under the payments and settlement systems act, 2007. We issue semi-closed system prepaid payment instruments (“MobiKwik Wallet”) to users / holders on which they can load and transfer funds in Indian Rupees within India and to make purchases or avail of certain services (“services”). General limitation of liability and indemnification: in no event shall we be liable to you (or to any third party claiming under or through you) for any indirect, special, incidental, consequential, or exemplary damages arising from your use of, or inability to use, the website (and or its associated services). These exclusions apply to any claims for lost profits, lost data, loss of goodwill, work stoppage, computer failure or malfunction, any other commercial damages or losses, even if we knew or should have known of the possibility of such damages. You agree to defend, indemnify and hold MobiKwik, and its team harmless from and against all claims, actions, demands, liabilities, judgments, and settlements, including without limitation, reasonable legal fees resulting from or alleged to result from your use of this service (but not limited to sending email to [email protected] for all and any other purpose other than fraudulent transactions) and the MobiKwik website. You hereby indemnify and hold MobiKwik, and its team harmless from all and any costs, damages, expenses, and liability caused by your use of the website ( including but not limited to your email communication at [email protected], your violation of the agreement (available at www.mobikwik.com), or your violation of any rights of a third party through use of the website (“www.mobikwik.com”). ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- For detailed information we request you to kindly read the following: · Terms and Conditions - https://www.mobikwik.com/termsandconditions · Privacy Policy - https://www.mobikwik.com/privacypolicy · Contact Us - https://www.mobikwik.com/contactUs This notification is an electronic record and is generated electronically and does not require any physical or digital signatures. -- ---------------------------------------------------------------------------------------------------------------------------------------------------------------- Disclaimer: This email, its attachments and any rights attaching hereto are, unless the context clearly indicates otherwise, is the property of MOBIKWIK and/or its subsidiaries ("the Group"). It is confidential, private and intended for the addressee only. Access, copying or re-use of information by non-intended or non-authorized recipients is prohibited. If you are not an intended recipient of an electronic communication, please notify the sender, delete it and do not read, act upon, print, disclose, copy, retain or redistribute any portion of such electronic communication. Unless otherwise specifically indicated, the contents of any electronic communication and its attachments are for informational purposes only. Please also note that MOBIKWIK or its subsidiaries and associated companies are unable to exercise control or ensure or guarantee the integrity of/over the contents of the information contained in e-mail transmissions and that any views expressed in this e-mail are not endorsed by/binding on MobiKwik unless the sender does so expressly with due authority of MobiKwik. The information represents a view as of the date of the electronic communication and is subject to change and/or withdrawal at any time without notice. MobiKwik accepts no liability whatsoever for any loss or damages - whatsoever and howsoever incurred - or suffered resulting or arising from the use of this email or its attachments. MobiKwik does not warrant the integrity of this email nor that it is free of errors, viruses, interception or interference. Please read the Terms and Conditions available on www.mobikwik.com carefully as it contains the terms and conditions governing this communication and website and all electronic communications sent and received by MOBIKWIK. By accessing / viewing this content and communicating electronically with MOBIKWIK, you agree to these terms and conditions and that which is available on www.mobikwik.com. MOBIKWIK may amend these terms and conditions without notice so you should check www.mobikwik.com webpage from time to time to review the current terms and conditions. ---------------------------------------------------------------------------------------------------------------------------------------------------------------- Thanks & Regards, Dispute Management Team Address:-Good Earth Business Bay, 601, 6th Floor, Sector 58, Gurugram-122101. Email - [email protected] Website - www.mobikwik.com