| Address: Gwalior Madhya Pradesh |
Order I'd 121229921616367795701
Rejistered no. [protected]
Product asisc shoes
Email- [protected]@gmail.com
— Unreasonable deactivation of myntra account
Kavindra
from gwalior MadhYa pradesh
August 23, 2022
I have a Myntra account which I use regularly. One day, I tried logging in to my account and found an error that "this account does not exist" which was active a few days back as I had made an online purchase. I contacted customer care who registered a complaint. Then I get a mail saying I have violated fair usage policy. (Attached screenshot). I again contacted the customer care asking them to specify the exact reason. But they did not specify and instead told me that I will get a call back from their senior executive. The call never came. I again contacted customer care a few days later. That time the customer care executive told that the account has been deactivated for security reasons and again not giving the specifics. After all this they still send me promotional and marketing messages on my registered mobile number. I asked them to send me my account transaction history & myntra credit ledger and asked them to return pickup product nd transfer my funds back to my bank account. They till now have'nt taken any action on this.
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