Myntra.com — account blocked by company

Address: f121 mandia road pali, Hardoi, Uttar Pradesh, 306401

Here is my order id 112161323497671602701. The product i. E tommy track jacket which was ordered was received in a bad condition & colour change. As a result return was initiated within few hours. Thetommy track jacket (Mrp: 5016) ordered did not even come in a proper condition. The jacket was already dusty and creased due to bad handling and packaging. But after the return was initiated and return pickup was successful, this is a approved retuen & still the courier boy harrasing me for this. All the tags and packaging material were intact. The product was unused and return was initiated as soon as the product was opened due to bad packaging and condition of the product. Good packaging and quality check must be done before delivering the product to the customer. Now they are saying that the your account has been blocked & to refund will be initiated this is cheating. So they are not issuing the refund as the product was alreay picked up. Please do the needful and help me get the refund (Total: 5016 rupees)